Last Updated: October 25, 2014
At Ex-Crypto, we know how important privacy is to our users. That is why we are committed to maintaining the confidentiality, integrity, and security of personal information about our users. We collect only what we need and will not share your personal information with any third parties other than our identity verification partner. Even within Ex-Crypto, access to your personal information is limited to a subset of employees who work on compliance and identity verification matters. We encourage you to print/download and carefully store this information.
For the purpose of data protection legislation, the data controller is Ex-Crypto. When we refer to "Ex-Crypto" in this policy, we refer to this entity. Ex-Crypto is registered with the Irish Data Protection Commissioner.
When you visit We collect information that is generated from your use of our Services and that you provide to us (such as when you register for aEx-CryptoAccount as further explained in paragraph 5 below).
The Ex-Crypto website or use the Services, we collect information sent to us by your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, name, and type, operating system, mobile network information and standard web log information, such as your browser type, and the pages you accessed on our website.
When you use a location-enabled device with our Services, we may collect geographical location data or use various means to determine the location, such as sensor data from your device that may, for instance, provide data on nearby cell towers and wi-fi access spots.
If you create an account or use the Services, we may collect and store the following types of information:
When you use the Services, we collect information about your transactions (such as date, time and amount of transaction) and your other activities on our website and we may collect information about your computer or other access device for fraud preventionpurposes.
We may collect additional information about you through your interactions with our support team.
When you access our website or content or use our application or the Services, we (or Google Analytics on our behalf) may place small data files called cookies on your computer or other device. We use these technologies to recognize you as aEx-Crypto user; customize the Services, content, and advertising; measure promotional effectiveness and collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We take the privacy and security of your information very seriously. We store and process your personal information on our computers in the Singapore, US and other countries where Ex-Cryptofacilities or our service providers are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. We also authorize access to personal information only for those employees who require it to fulfill their job responsibilities. All of our physical, electronic, and procedural safeguards are designed to comply with applicable laws and regulations.
We are sometimes required to compare the personal information you provide to third party databases in order to verify its accuracy and confirm your identity. This allows us to comply with state and federal anti-money laundering and "know your customer" regulations.
We will never sell or rent your personal information to third parties. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, as well as our content and advertising.
Ex-Crypto may use your name and email address to provide you with information about products or services that may be of interest to you, but we will not use your personal information without complying with applicable laws and, where appropriate, obtaining your consent.
We may share your personal information with:
Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates (including, but not limited to, websites on which the Ex-Crypto app or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal information that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
You may access, review and edit your personal information at any time by logging in to your Ex-CryptoAccount and clicking on "Profile".
You have the right to:
We do not knowingly solicit or collect information from individuals under the age of 14 or knowingly allow anyone under 18 to register with our Services. If we become aware that a child under the age of 14 has provided us with personal information, we will delete such information from our files immediately.
If you have questions or concerns regarding this policy (including requests for access to personal information and/or correction of personal information), you should contact us at [email protected]